The role:

• Ensure people practices are seamless, compliant and scalable across Africa & the US.
• Drive operational excellence in day-to-day people & talent management processes, enabling a smooth employee lifecycle and supporting teams - both by managing daily operations and continuously improving processes.
• Lead full-cycle recruitment efforts to attract, assess, and hire top talent across regions.
• Build and maintain a strong employer brand and candidate pipeline.

Key responsibilities:

🌍 People Operations

• Own day-to-day People Ops support for entire employee lifecycle for employees across the Africa & the US (onboarding, offboarding, contracts, benefits, payroll coordination, etc.)
• Ensure compliance with local labour laws and internal HR policies
• Act as the point of contact for employment queries across the Africa & the US
• Work closely with finance and external providers to manage payroll cycles, benefits providers, and employee data.
• Ad hoc support for other employee groups as business needs require.

🎯 Talent Acquisition

• Manage the full recruitment lifecycle from job requisition to offer acceptance.
• Develop and implement effective sourcing strategies to build qualified candidate pipelines.
• Screen resumes, conduct preliminary interviews, and coordinate with hiring managers.
• Create compelling job descriptions and employer branding materials.
• Track and analyze recruitment metrics to optimize hiring processes.

🛠️ Process, Systems & Data

• Develop and optimise scalable processes for key employee lifecycle moments (e.g., promotions, relocations, probation, exits)